IT Systems Administrator

Job Summary

As the IT Manufacturing Systems Administrator, you will oversee the day-to-day operations manufacturing execution systems of a high-tech manufacturing facility including but not limited to the support of laptops, desktops, workstations, scanners, barcoding and label printing equipment and their interaction with a cloud-based enterprise resource planning system. This will provide you with a great opportunity to learn and work with various technologies with high visibility to the manufacturing operations of the business.

Job Tasks

• Provide support of Windows 10 and O365 for end-users and manufacturing systems
• Support imaging and deployment of PCs and Workstations for end users and shop floor systems
• Collaborate with engineering and other support teams to solve complex problems
• Interface with manufacturing business owners to collect requirements for new shop floor systems
• Assist in the migration of existing shop floor solutions from a legacy manufacturing system to a cloud-based enterprise resource planning system
• Quickly respond to requests, incidents and changes logged in global ServiceDesk system
• Execute and provide feedback for operational policies, procedures, processes, and standards
• Lead and manage projects related to shop floor systems and end computing devices
• Ensure 100% user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems
• Ensure all operational processes are clearly documented and maintained
• Participate in support of global service desk issues when necessary